Technology

Six technologies. Recombined for whatever comes next.

The components that run dual-eligible enrollment also run prior authorisation, credentialing and appeals. Same substrate, new workflow.

Read anything

Document Intelligence

Insurance cards, IDs, appeals, network credentialing files, 30-page state packets and 80-page contracts read to structured fields with a citation on every value.

How it works

Talk to members

Voice & Conversational AI

Inbound and outbound agents that hold a real conversation about coverage, then warm-transfer to a human the moment the member asks — with the full transcript written to the record.

How it works

Decide who, when, how

Propensity & Recommendation

A transparent 0–100 score built from eligibility, engagement, social risk and urgency signals that routes each member to the right channel at the right hour.

How it works

Stay inside the rules

Eligibility & Compliance

Real-time eligibility checks, regulatory change monitoring and pre-submission risk scoring so nothing reaches a state or CMS that would not survive review.

How it works

Ask your data

Analytics & NLP Assistant

An assistant grounded in your enrollment, claims and contract data that answers operational questions with the query, the source and the numbers behind them.

How it works

Run it reliably

Workflow Orchestration

The control plane that sequences agents and humans into a workflow you can watch, pause, replay and explain to an auditor.

How it works

Reuse, measured

Build once. Deploy into workflow after workflow.

6
Composable technologies: 48+
Payer use cases mapped: 15
Agents already in production

One substrate

Every technology answers to the same gateway.

Grounding, isolation and audit are not features per product — they are properties of the platform every agent runs on.

Read the architecture

Channels

Member voice & chat
Broker / agent portalComing soon
Plan operations console

Workflow agents

Enrollment & recert
Contract & rate
Medicaid campaigns
SDoH & care gaps

Reasoning gateway

Grounding & citation
Policy & PHI guardrails
Model routing
Full audit trail

Data substrate

Member 360 graph
Documents & OCR store
Eligibility & claims feeds
Regulatory corpus

Every request travels down through the gateway and returns with its sources attached. No agent reaches your data without a policy check and an audit entry.

Bring us a workflow. We will show you the audit trail.

Ninety minutes with your operations and compliance leads. You leave with a mapped workflow, a measured baseline and a deployment path.

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